- Q: I never received my password. How do I log-in?
- A: Your username is your email. Your password is what you typed as password when you registered. If you do not remember what you typed you can request a new password.
- Q: Why do I see a video repeat?
- A: The event has probably not started yet. As soon as the event starts you should see the fights live.
- Q: Is there a delay between the live event and what I see?
- A: Yes, about a minute or two.
- Q: Can I pause the video and watch later?
- A: No. The event is streamed live. If you pause and come back it will continue live. NOT where you left off.
- Q: Can I watch the event again later?
- A: No. The event is only streamed live. It will not be available to watch later.
- Q: My stream keeps freezing. What do I do?
- A: Try refreshing your browser. If that does not work, try a different device. Check your internet speed/connection.
- Q: I was charged twice. What do I do?
- A: Contact the service provider by replying to the email they sent you and let them know both order numbers
Please Note: We hire a service provider to run our Online PPV. During the event, we do not have any control over how the stream is performing. We love to help you out but we are really unable to do anything during the event.